I love helping people with their computer problems. There's a sense of accomplishment when I can get a computer working again or steer my customer in the right direction. The feeling I get after I've solved a person's computer issue outweighs the stress of being an entrepreneur. Still, there are times during Remote Technical Support …
Category: Info
No-No, Don’t Do It!
Here's the problem: we all want our computers to run faster. It really doesn't matter that today's computers run like speed demons compared to the early years of personal computers. We simply want them to run faster. All computers tend to slow down over a period of time. This can happen because we add programs …
Email – More Important Than You Think
I recently read of a lady in the US who was selling her house in Australia. She made the mistake of sending some information via email and she lost a lot of money. She didn't know that scammers had intercepted her emails to the legitimate firm with which she was dealing. (Click on the button …
Extensions: The Good, The Bad, The Ugly
The picture above represents extensions: the good, the bad, the ugly. But, today's post isn't about hair extensions. Instead, it's all about browser extensions. "What is that?" I hear you ask! A browser extension is software which can be added to a browser to customize how the browser works. A good example is the Adobe …
Time Change
In yesterday's post, I talked about changing the time-frame of your search in Bing and/or Google. A number of people mentioned that they didn't know how you could do that. They asked if I could explain. So, here you go! Bing Search Go ahead and search whatever terms you want. After the results have appeared, …
It’s A Monday Cornucopia!
You'll recall that yesterday, I posted about the Super Blood Wolf Moon (http://www.4kcc.com/blog/2019/01/20/instead-of-going-to-bed-early/). The picture above was taken from our backyard at 12 Midnight. It was a little cloudy plus my iPhone X just couldn't get a closer view, so the picture's not great. If you look on Social Media, you'll see lots of people …
Instead Of Going To Bed Early…
Why not watch the Super Blood Wolf Moon lunar eclipse! Yes, there will be some excitement in the sky this evening over North and South America, as well as parts of Europe, Africa, and Asia. It's a full lunar eclipse and it will be fun to see. Here are the facts according to NASA: the …
Smart Phone App Organization
Whether you own an Android phone or an iPhone, one of the biggest frustrations is the alphabetizing of apps. Both the Android and the iPhone have built-in features that will put apps in alphabetical order. Only, if you use the feature, you'll lose all your folders. Now, I don't know about you but I like …
Not Like The Old Days of Owning a Mac
New Mac OS malware samples increased by 9% in the 3rd Quarter of 2018. Total Mac OS malware grew 51% over the last four quarters. For years, Apple Mac users have bragged about the fact that they didn't need any protection on their computers. When it came to viruses, Windows won hands down. While there …
Caveat emptor
You didn't have to take four years of Latin like I did to know that "Caveat emptor" means, in English, "Let the buyer beware." It's a phrase we've heard for years and years and it's always been an important precept for making purchases. One of the many advantages of the Internet is that people are …
My Blog In Your Inbox?
I get it. It's a pain coming to my blog everyday to see if I've posted anything. I post 6 times a week but not necessarily 6 days a week. For instance, today, I'll be posting 3 times in one day. There's an easy way around this problem! At the bottom of each of my …
Screen Time
At our live seminar yesterday, we talked about how iOS12 on Apple devices allows you to see how much time you're spending on your device. In fact, it shows you how much time in each app. Each Sunday, a notification appears informing you of your daily screen time average and adding the percentage of up …
Happy Birthday, Rod
Or... How I Used The Internet To Celebrate Rod Stewart's Birthday Today, January 10, 2019 is Rod Stewart's 74th birthday. In today's blog post, I'll explain how I used the Internet to celebrate Rod's special day. First, I had to find out that today is his birthday! I did that by visiting a site that …
Le·gal·ese
If you use any computer software (you are using some right now), you have agreed to the Terms of Use, also called the End-User License Agreement (EULA). You have probably seen one of these. You go to install software for the first time and the agreement will appear or a link for you to read …
Tablet Action!
First, let me apologize to the following computer users: Mac, Windows 7 and Windows 8 (8.1). Today's post is strictly about Windows 10. If you're a Windows 10 user and you're using a desktop computer or a laptop computer, you normally have a screen that shows your icons, etc. Just like the Windows desktop going …
Security Questions?
In yesterday' blog post, (2019 Begins), one of the New Year's Resolutions I mentioned was: "Update my security questions, email address and/or phone number with all my online accounts like email, etc." A number of people told me they didn't understand what I was talking about. Thus, today's post! Many online accounts - such as …
2019 Begins
It's another new year and people have made or are making their New Year's Resolution list. In an effort to always help out, here's our computing Resolution list (we hope you'll adopt at least some of the items): Delete all the extra pictures I took with my phone so that I could get one good …
It’s Gonna Be A L-O-N-G Night!
Today is a pretty interesting day! This is one of those days where you should really do some searching to gain knowledge about the shortest day of the year. In Bing, search "winter solstice" without the quotation marks. If you prefer Google search, use the same term. No matter which search engine you use, you'll …
FYI
Here are the Holiday hours for Keystone Computer Concepts: Monday, December 24, 2018 - Christmas Eve * 9:00 a.m.-12 NoonTuesday, December 25, 2018 - Merry Christmas! * ClosedWednesday, December 26, 2018 * ClosedThursday, December 27, 2018 * 9:00 a.m.-12 NoonFriday, December 28, 2018 * ClosedMonday, December 31, 2018 - New Year's Eve * 10:00 a.m.-4:00 …
The Times They Are A-Changin’
Granted, the title of this post could be referring to the 1964 Bob Dylan hit song. But, alas, it's not. Although I try to present a webinar a week, I've discovered with my latest offering, "Greeting Card Possibilities," that everyone is just too busy during this holiday season. Normally, we have as many as 50 …
Tie A Yellow Ribbon
All right, I admit it. The ribbon isn't yellow. Also, I'm not talking about a ribbon you can tie around a tree. What I am sharing today has to do with the ribbon you'll find in Microsoft Office products. We used to call those items at the top, toolbars. But, for a number of years …
Bad Anti-virus?
FAKE VIRUS WARNING The proliferation of fake webpages is mind-blowing! Fake pages like the one above seem to be popping up everywhere. Many will warn you to NOT turn off your computer. These messages will attempt to panic you into making the mistake of calling the number listed or clicking on a link. Customers often …
ZAP!
Yesterday morning, Joyce and I were both in the office working away on our computers. We had people in Remote and all was well. Suddenly, we couldn't go anywhere - not on the people's computers in Remote and not on our on computers. No need to panic, this happens from time to time and we …
Keeping An Eye On Your Pets
People who attend our seminars or those who join us for online webinars, often hear me talk about the cameras we have in our home. These cameras allow us to keep an eye on our Cairn Terrier, Gus, when we're away from the house. We're able to use our smart phones to turn and tilt …
Webinar Moved
Our webinar for today, GreetingCard Possibilities, has been moved to Wednesday, December 19, 2018 at 11:00 a.m. We apologize for any inconvenience. If you'd like to sign up for this webinar, please click HERE.
Package Thieves
Photo credit: ABC News It can happen any time of the year but the holiday season seems to bring out more package thieves than usual. I talked about this subject at our seminar this past Saturday but it's important enough to pass on the info to everyone. Our kids in Austin belong to a neighborhood …
Joyce’s Internet Pet Peeve
If there's one way a website can aggravate Joyce, it's by automatically playing music or voice when she visits the page. I'm willing to bet you've had the same experience. You visit a webpage and without you asking, a video starts playing or an audio recording starts pouring out of your speakers. What can you …
Early Close Today
Due to tonight's performance of "The Mercy Manger," Keystone Computer Concepts will be closing at 4:00 p.m. We apologize for any inconvenience this may cause! If you're on Florida's Treasure Coast, why not come and celebrate with us? We start at 7:00 p.m. tonight and tomorrow night. We're at Trinity United Methodist Church, 2221 NE …
R.I.P. President Bush
Today is a National Day of Mourning, as it should be. Whether you voted for George H. W. Bush or not, you cannot deny his lifetime of service to our country. President Bush's Washington funeral is today at 11:00 a.m. and you can watch it on your TV and on your computing devices.
Windows 10 Recovery – Part 4
Above is a screenshot of the fourth Windows Recovery option. (If you missed the first three posts covering the other options, the link buttons are below.) This last option is called Fresh start. You can get to it by asking Cortana to open "recovery options." Once the new window opens, look at the bottom on …