Last Monday, on Columbus Day, I ran a contest. I said: "Use either the Bing or the Google search engine to find out which state celebrates Native American Day in place of Columbus Day." We received a slew of answers and most people commented with the correct response - South Dakota. South Dakota is the …
Category: Info
Up Time
People often ask me: "Is it okay to just put my computer to sleep instead of turning it off?" My answer to that is "Yes, as long as you turn it off at least once a week." (Otherwise, the computer's memory becomes fragmented and the computer will slow down.) But, suppose you forget when you …
Pet Peeve #1
My pet peeve #1 - you would think it would be a customer losing or forgetting a password. Although that is frustrating, that's not my #1 pet peeve. What is, however, is when information is not updated to recover or reset the password. Pet Peeve #1 Examples For example: recently, I was setting up a …
How To Be CERT-ain
I want to share with you a great government page regarding cyber security. It's the Department of Homeland Security site called US-CERT. On the home page, there's an opportunity to get on their email list for security alerts. You should sign up. Yes, some things in the alerts will be way over your head. Still, …
What????
What the heck is that? Well, that's a very small portion of code from our webinar page. (www.4kcc.com/webinars) All of the Internet would look like this if we didn't have something called a browser. The most popular browsers include: Microsoft Edge, Firefox, Safari, Google Chrome, Opera, Vivaldi and Internet Explorer.# There are tons of other …
The Time Has Passed
In my blog of September 20, 2018, I spoke about the fact that I have Windows 10 users still using Internet Explorer. Well, today, I want to update that post a bit. I want to mention that not using IE isn't limited to just Windows 10 users. If you have Windows 7 or Windows 8.1, …
Should You Go Out Of Business Or Just Move The Candy Rack?
Let's pretend you own a convenience store franchise - perhaps a 7-11 or Cumberland Farms or maybe a Turkey Hill. Additionally, let's say that you have a candy rack near the front door as you're trying to entice customers into purchasing some slightly high-priced candy. But, when inventory time comes around, you discover that a …
Continue reading Should You Go Out Of Business Or Just Move The Candy Rack?
Michael (Don’t) Row Your Boat Ashore
Hurricane Michael is headed for the Florida Panhandle and is currently packing winds of 100 MPH. For our customers in the area of projected impact, we hope you are evacuating and/or finding a safe place to stay. If you are in the landfall area, be sure to let friends and family know of your plans …
Whatever Happened To Columbus Day?
In the United States, Columbus Day is still a Federal holiday. The Federal Reserve is closed, as is the US Postal Service. Non-essential Federal employees have the day off, as well. On the state level, however, controversy reigns. More and more states either ignore Columbus Day altogether or they have replaced it with another holiday …
Fake News!
Okay, I made that part up about "Fake News" just to get your attention! Now that I have it, you might as well stick around to see what I am really talking about in this post. Although it's not fake news, I want to educate you about fake tech support. When you purchase a computing …
October Update Features
In my last blog, I mentioned that I would share some of the new features of Windows 10 version 1809. There are lots of updates for those of us in the techie field but there are some pretty cool, new features for the home user, too. One of the areas of Windows 10 with the …
Windows 10 October Update
Yesterday, October 2, 2018, Microsoft released it's newest edition of Windows 10 - Version 1809. The update will slowly be pushed out to the millions of computers running Windows 10. Of course, here at KCC, I upgraded my main computer manually, as soon as the update was ready for download. When the update was finished, …
Make Someone Smile!
Here at Keystone Computer Concepts, we buy from Amazon an average of two to three times a week. When we do, we don't shop at amazon.com. Instead, we shop at smile.amazon.com. Most purchases we make qualify for an Amazon donation to our favorite charity. We support Shania Kids Can - an organization founded by Shania …
Another Acronym?
In the techie world, we love acronyms. We have a million of them! One of the newest ones is IoT which stands for Internet of Things! Equipment falling into the IoT category include those devices that allow us to control things in our homes or work areas from the outside. Example: from my phone, from …
Weird Windows?
We've had a number of customers log into our remote service (www.4kcc.com/rts) because they have some weird windows at the top of their browser. They look like this: What are those little windows at the top of the browser page? Those are preview windows found in Microsoft Edge. Of course, if you are using any …
Fake Scam Pages – Turn Off Alternative
In our last post, I explained why your anti-virus doesn't block the fake scam pages which can appear on your computing device. I also mentioned that one of the ways of getting rid of those pages is by turning your computing device off. (Hold the physical button that you use to start your device in …
Anti-virus Not Working?
It's been about 2 years since I first published a video warning people about the fake webpages and pop-ups that can appear on your computing devices. (You can watch the video farther down in this post.) Still, every week we receive at least one phone call or one person logs into our Remote Technical Support …
iOS 12 Today!
For all you iPhone, iPad and iPod Touch users, a new operating system, iOS 12, is available today. Yes, I've already installed it on my iPhone (at 4:00 a.m. today). The latest OS is full of new features. More importantly, though, Apple has improved speed and security. For instance, Apple says that the camera will …
Subscribe?
In my last blog post, I talked about YouTube Premium. Today, I want to explain the process of subscribing to a YouTube Channel. As I mentioned in the previous post, if you go to YouTube and search 4KCC (notice all capital letters) our channel will come up, usually at the very top of the search …
Are You Seeing Red?
Formerly known as YouTube Red YouTube is an awesome site with videos on any subject you can think of. Here at Keystone Computer Concepts, we have our own YouTube Channel and we hope you'll subscribe. To find us, just search 4KCC in the YouTube search box! Of course, to host all the videos that YouTube …
Gold!
I'm excited to announce that Keystone Computer Concepts has earned the Intel® Gold level as a technology provider! How did we do that? We earned the Gold level by participating in Intel® training - webinars and online courses. What does it mean to us? It means that we will have access to additional training and …
You Need One Of These
If you have a wireless printer, you need one of these! Wireless printers are great! The printer can be in a totally different room than your computing device and you can still print to it! There are a couple of negatives, though, and one of those includes losing the printer from your Wi-Fi network. We …
Wet Paper?
Many times, people log into our Remote Technical Support service (support.4kcc.com) or they call us on the phone and complain about their printer paper jamming or coming out wrinkled. They are often surprised by our questions: How long have you had the paper? Has it been sitting out unwrapped? Are you re-using paper that already …
Welcome To The New 4KCC Blog
Welcome to the new 4KCC Blog. We'll be sharing lots of info from the computer world so please come back often!