"How do I dispose of old computers?" is a question we are frequently asked. Actually, the query is often about computing devices in general, not just computers. In this post, I'll share with you what you should and should not do. Keep in mind that some devices store your data - like computers, tablets, smartphones, …
Category: Printers
Knowledge Is Power
As the computing world advances at a sometimes alarming rate, we keep expanding our avenues of helping you. We're building our video database on YouTube; we've added security notices on our site; and, now, we've added a Knowledge Base (KB). We just set up the KB yesterday and, at the moment, there's only one article. …
Printer Misunderstandings – Part Deux
In my first post about printer misunderstandings, I explained the three normal ways printers are hooked up so that they can be used. In this writing, I'm going to talk about some other subjects frequently not fully understood. Rarely Used Often, when I have to condemn a printer as "not worth repairing," my customer will …
Printer Misunderstandings
Next to Quarterly Updates, the most popular reasons people log-in to our Remote Technical Support are printer-related issues. During this process, we've discovered that there are some pretty common misunderstandings about printers. In this post, I'm going to clear up some of the confusion. Wired or Wireless? Just about the first question we ask when …
Print To PDF
Did you know that on a Windows computer and/or on an Apple iMac, you can create a PDF file from any document or photo? The really good news is that you can do that without Adobe Acrobat Reader or any other program which creates PDFs. Windows computer: Open any document or picture which you'd like …
Queue vs Cue
When it comes to our Remote Technical Support and the reasons people log in to us, printer issues are at the top of the list. When your printer won't print, there's always a level of frustration. They're supposed to just work but that isn't always the case. Of course, printer malfunctions often happen when you …
Time…Oops…Ink In A Bottle
When it comes to printers, one of the complaints we hear often is how much ink cartridges cost. It seems no matter what brand you purchase, the ink cartridges are expensive. Here at Keystone Computer Concepts, we've had a Xerox solid ink printer for almost nine years now. These solid blocks of ink eliminate the …
Printer Queues
This is the third blog post in a row about printers, so that gives you an idea of how many times our customers have issues around printing. Today, I want to talk about printer queues. For home users, the way a printer normally works is that you send something to the printer to print. After …
Ink Cartridge Troubles
For me, even after all these years in the computer business, I find printers to be the most fascinating of all the computer peripherals. It's just amazing what they can do! We are fortunate here at KCC when it comes to printers. We have three Xerox printers - one uses solid ink and the other …
Wet Paper?
Many times, people log into our Remote Technical Support service (support.4kcc.com) or they call us on the phone and complain about their printer paper jamming or coming out wrinkled. They are often surprised by our questions: How long have you had the paper? Has it been sitting out unwrapped? Are you re-using paper that already …