In our last post, I explained why your anti-virus doesn't block the fake scam pages which can appear on your computing device. I also mentioned that one of the ways of getting rid of those pages is by turning your computing device off. (Hold the physical button that you use to start your device in …
Category: Security
Anti-virus Not Working?
It's been about 2 years since I first published a video warning people about the fake webpages and pop-ups that can appear on your computing devices. (You can watch the video farther down in this post.) Still, every week we receive at least one phone call or one person logs into our Remote Technical Support …
The Time Has Come…
Amazingly, I have customers with Windows 10 who are still using Internet Explorer as their primary browser. If you are one of those people, I have a message for you: it's time to stop using IE! In today's Internet world, security is primary. Unfortunately, Internet Explorer - which has been around since August, 1995 - …
I Didn’t Know You Could Do That!
If you missed our webinar this week, you can view the entire webinar by clicking this button: Webinar 09-13-2018
Flash In Firefox
If you visit a website in Mozilla Firefox and there’s a message that you need the latest Adobe Flash, you need to check it. Adobe Flash is not built into Firefox so it's possible it is actually an old version. To check your Adobe Flash installation for Firefox, visit the test page by clicking the …
Flash In Microsoft Edge
If you visit a website in Microsoft Edge and there’s a message that you need the latest Adobe Flash, you can assume that’s a mistake if your Windows Updates are current. Since Adobe Flash is built into Microsoft Edge and can’t be updated separately, what the webpage is really telling you is that Adobe Flash …
Flash In Google Chrome
If you visit a website in Google Chrome and there's a message that you need the latest Adobe Flash, you can assume that's a mistake if your Google Chrome browser is up-to-date. Since Adobe Flash is built into Google Chrome and can't be updated separately, what the webpage is really telling you is that Adobe …
Logging Into Your Modem
On Friday, we promised we'd post the instructions for logging into your modem. Well, here they are! Users of Microsoft Windows, click HERE. Users of Apple's iMac, click HERE.
Modem Default Passwords
Lately, we've been seeing a disturbing trend from Internet Service Providers. We have been encountering situations where the ISP has set up a new modem for a customer without really completing the task. Although they may change the name of the Wi-Fi and the password associated with the Wi-Fi, they are leaving the modem password …