I really hate to sound like a broken record. You know, the same thing over and over. Still, it seems no matter how many times I bring up this subject, either in the Question of the Week email or here in the blog, someone hasn't followed my training. Let me put this in simple terms: …
Tag: password recovery
Pet Peeve #1
My pet peeve #1 - you would think it would be a customer losing or forgetting a password. Although that is frustrating, that's not my #1 pet peeve. What is, however, is when information is not updated to recover or reset the password. Pet Peeve #1 Examples For example: recently, I was setting up a …